Marsha is the Quality Manager at Industrial Finishing Services, Inc. (IFS), where she has dedicated over 16 years to upholding and advancing the company’s standards of excellence. With a deep understanding of manufacturing quality systems, ISO standards, and process improvement strategies, Marsha plays a pivotal role in aligning quality assurance with strategic business goals.

Marsha works closely with IFS’s senior leadership and production teams to ensure that quality objectives are not only met but exceeded. She is responsible for developing and implementing quality programs, overseeing training initiatives, evaluating performance metrics, and driving continuous improvement across all functional areas. Her leadership fosters a company-wide culture of accountability, customer satisfaction, and operational excellence.

A skilled communicator and decisive leader, Marsha combines hands-on industry experience with a strong background in project management, personnel development, and compliance. Her expertise spans technical advisory, data analysis, workflow optimization, and customer relations—ensuring that both internal processes and customer expectations align with the highest standards of quality and efficiency.

When she’s not at work, Marsha enjoys spending time at the lake with her husband and four kids, cheering on her children at their sporting events, reading, golfing, and taking family trips to Florida. Whether in the office or at home, she brings dedication, warmth, and a results-driven mindset to everything she does.